When Nigel was referred to Support to Succeed he was at a crossroads. Past mistakes had led to consequences he fully acknowledged, and he was ready to make a change. What he needed was guidance, belief, and a second chance to better himself.

Nigel had retaken his SIA training, hopeful that he would be able to earn his badge. But repeated exam failures, compounded by dyslexia and anxiety, left him disheartened. With the support of his Key Worker, Nigel adopted a new approach: slowing down, practising deliberately, and building confidence.

That shift made all the difference. Nigel passed his exam and applied for his badge, only to be rejected due to his record despite earlier assurances. The setback was disheartening, but his keyworker didn’t give up on him. They helped him refocus, identifying a cleaning role that matched his skills and was accessible. Nigel applied and was offered the job immediately.

Now thriving in his new team, Nigel is earning again and rebuilding his life. He reflects:

“My Keyworker was someone who encouraged and believed in me and had faith that I could achieve something when others didn’t help me.”

“Thanks to the support I received from Support to succeed, I’m now in work and looking forward to buying things I couldn’t afford.”

Nigel’s story is just one example of how Support to Succeed empowers individuals to overcome barriers and build brighter futures. Through tailored support, belief, and practical opportunities, Support to Succeed continues to transform lives, one success story at a time.