The Working Well Support to Succeed programme continues to make a meaningful difference in the lives of people across Greater Manchester. Designed to help individuals overcome barriers and move towards employment, education, and improved wellbeing, the programme offers personalised support that empowers participants to take control of their future.

One recent success story comes from Azza, who described feeling overwhelmed and uncertain before joining the programme. With the help of her keyworker Leanne, Azza was able to navigate complex challenges around registering for a dentist, accessing her GP, registering for housing at the same time as finding a school for her daughter and looking for work. The support she received helped her move from a place of anxiety to one of confidence. 

Azza said the following:

“I want to take a moment to sincerely thank you for all the incredible support you’ve given me, it has truly meant so much.

Before you began helping me, I was feeling very anxious and lost. I didn’t know what I wanted, and I had no idea what to do or where to start. Everything felt overwhelming and uncertain.

But once you started supporting me, everything began to change. You guided me patiently, step by step, and helped me get on the right track. You were there with encouragement and reassurance, especially during the job application process, helping me fill in all the forms, reviewing everything carefully, and making sure they were sent correctly to my new employer. I especially appreciate that final day when you spent almost two hours with me to make sure everything was in place. Your dedication and kindness really touched me.”

Azza’s experience is just one example of the programme’s impact. Keyworkers provide hands-on guidance, helping participants with everything from improving wellbeing, managing long-term health conditions, building routines to form-filling and interview preparation to accessing local services. 

To see the programme in action, watch this short video featuring Steph, another participant whose journey shows how Support to Succeed helps people build confidence. The video also includes insights from keyworkers who explain the programme’s approach and the good work being done every day.